All Systems Operational
Payworks Live Platform Operational
API Operational
Gateway Manager Operational
Transaction Processing Operational
Webhook Service Operational
Connectors Operational
Alipay Operational
Cybersource Operational
Stripe Operational
SIX DCC Operational
Fexco DCC Operational
Concardis Operational
AMEX (via ACI) Operational
Barclaycard APACS (via ACI) Operational
Barclaycard HISO (via ACI) Operational
Barclaycard HISO Operational
Concardis Operational
CREDORAX (via ACI) Operational
Ecentric Operational
Elavon (via ACI) Operational
Evry (via ACI) Operational
First Data Merchant Services (via ACI) Operational
First Data Rapid Connect (via ACI) Operational
Mercantile (via ACI) Operational
Privatbank (via ACI) Operational
SIX (via ACI) Operational
Stripe Operational
TSYS (via ACI) Operational
Zenith Bank (via ACI) Operational
Global Payments (via Omnipay) Operational
UCP (via GlobalPayments) Operational
Bambora Operational
Elavon Operational
Payworks Test Platform Operational
API Operational
Gateway Manager Operational
Transaction Processing Operational
Incident Notification Dry Runs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
Completed - The scheduled maintenance has been completed.
Apr 7, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 08:00 CEST
Scheduled - As we are continuously improving the reliability and resilience of our platform, we plan to optimise the network connection between our datacenters for the CyberSource traffic. We do not expect any disruption during this time window. We will keep the current connection setup as a backup setup and just introduce a new primary connectivity setup.
Mar 24, 08:10 CET
Apr 6, 2021
Resolved - We've identified the impact to be insignificant over the time monitored, but we keep resolving this internally. If you experience issues with sending emails like receipts, please reattempt it.
Apr 6, 13:01 CEST
Update - We're still investigating this issue. Email sending is only partially disrupted, so if you experience issues, please reattempt the email sending.
Apr 6, 12:43 CEST
Investigating - We see some emails sending from our platform failing, causing issues with sending receipts for transactions.
Apr 6, 12:18 CEST
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021
Resolved - Our processing partner had some connectivity issues that affected transaction processing, but it is back to normal. We will keep monitoring the situation.
Mar 31, 04:00 CEST