All Systems Operational
Payworks Live Platform Operational
API Operational
Gateway Manager Operational
Transaction Processing Operational
Webhook Service Operational
Connectors Operational
Alipay Operational
Cybersource Operational
Stripe Operational
SIX DCC Operational
Fexco DCC Operational
Concardis Operational
AMEX (via ACI) Operational
Barclaycard APACS (via ACI) Operational
Barclaycard HISO (via ACI) Operational
Barclaycard HISO Operational
Concardis Operational
CREDORAX (via ACI) Operational
Ecentric Operational
Elavon (via ACI) Operational
Evry (via ACI) Operational
First Data Merchant Services (via ACI) Operational
First Data Rapid Connect (via ACI) Operational
Mercantile (via ACI) Operational
Privatbank (via ACI) Operational
SIX (via ACI) Operational
Stripe Operational
TSYS (via ACI) Operational
Zenith Bank (via ACI) Operational
Global Payments (via Omnipay) Operational
UCP (via GlobalPayments) Operational
Bambora Operational
Elavon Operational
Payworks Test Platform Operational
API Operational
Gateway Manager Operational
Transaction Processing Operational
Incident Notification Dry Runs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Infrastructure maintenance Jul 11, 07:00-13:00 CEST
We are planning to improve the performance and reliability of our infrastructure. This requires one maintenance window to complete necessary database changes. The maintenance is scheduled at 05:00 - 11:00 UTC on July 11th 2021. No downtime is expected.
Posted on Jun 23, 09:43 CEST
Past Incidents
Jun 23, 2021

No incidents reported today.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021
Resolved - This incident has been resolved.
Jun 20, 13:13 CEST
Update - We are continuing to monitor for any further issues.
Jun 20, 11:08 CEST
Update - We are continuing to monitor for any further issues.
Jun 20, 10:54 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 20, 10:41 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 20, 10:40 CEST
Update - We are continuing to investigate this issue.
Jun 20, 10:32 CEST
Update - We are continuing to investigate this issue.
Jun 20, 10:31 CEST
Investigating - We are currently investigating this issue.
Jun 20, 10:30 CEST
Jun 19, 2021
Resolved - This incident has been resolved.
Jun 19, 07:48 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 07:48 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 19, 07:21 CEST
Investigating - The settlement file was not submitted for Barclaycard HISO within the usual timeframe. Our on-call team currently investigating it and will provide you an update shortly.
Jun 19, 07:14 CEST
Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - This incident has been resolved.
Jun 17, 22:14 CEST
Monitoring - It seems the issue has been resolved. We'll continue to monitor it closely
Jun 17, 21:57 CEST
Investigating - We are currently investigating this issue.
Jun 17, 21:49 CEST
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.