[ACI]Maintenance: UP eCommerce Payments VM Hypervisor Patching - London
Scheduled Maintenance Report for Cybersource Card Present
Completed
The scheduled maintenance has been completed.
Posted Apr 11, 2020 - 07:00 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2020 - 23:31 CEST
Update
Update to schedule: As a precautionary measure, the overall window has been extended, and this work will now take place across several shorter windows. These windows will begin at 10:30 p.m. BST (05:30 p.m. EDT) on each day between April 4 and April 10, and end at 06:00 a.m. BST (01:00 a.m. EDT) the following day. The first and last hour of each window will be used to switch services in London over to alternate data centers (and back again afterwards) in order to minimize any risk of disruption.

Impact: No impact to service is expected as a result of this patching activity.
Posted Mar 31, 2020 - 18:18 CEST
Scheduled
ACI will be deploying patches to the host devices for our virtual machine hypervisor software in our London data center. These host devices are used by the applications shown below. Please note that our SFTP (file transfer) platform is also in scope of this change.

Impact: No impact to service is expected as a result of this patching activity.
Posted Mar 20, 2020 - 09:25 CET
This scheduled maintenance affected: Connectors (American Express, Concardis).