Cybersource Card Present Status - [ACI] maintenance UP eCommerce Payments VM Hypervisor Patching

[ACI] maintenance UP eCommerce Payments VM Hypervisor Patching - Limerick

Scheduled Maintenance Report for Cybersource Card Present

Completed

The scheduled maintenance has been completed.

Posted Apr 02, 2020 - 06:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 29, 2020 - 23:30 CEST

Update

We will be undergoing scheduled maintenance during this time.

Posted Mar 26, 2020 - 20:02 CET

Update

Update to Schedule: As a precautionary measure, the overall window has been extended, and this work will now take place across four shorter windows. These windows will begin at 10:30 p.m. BST (05:30 p.m. EDT) on each day between March 29 and April 1, and end at 06:00 a.m. BST 01:00 a.m. EDT) the following day. The first and last hour of each window will be used to switch services in Limerick over to alternate data centers (and back again afterwards) in order to minimize any risk of disruption.

Posted Mar 26, 2020 - 19:59 CET

Scheduled

ACI will be deploying patches to the host devices for our virtual machine hypervisor software in our Limerick data center. These host devices are used by the applications shown below. Please note that our SFTP (file transfer) platform is also in scope of this change.

Impact: No impact to service is expected for the applications listed below.

Affected Services

UP eCommerce Payments: PAY.ON Payments Gateway

Posted Mar 20, 2020 - 09:23 CET

This scheduled maintenance affected: Connectors (American Express, Concardis).