Settlement Delay for Elavon
Incident
Report for Cybersource Card Present
Resolved
The issue affecting the Elavon settlement has now been fully resolved. Cybersoure Card Present (Payworks) is conducting an internal review of the events to mitigate future occurrences.
Impact: Customers are now able to use Elavon settlement as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Impact: Customers are now able to use Elavon settlement as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Monitoring
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
Impact: The issue has been mitigated and waiting for the Elavon settlement reports as expected.
Next Update: As current status changes.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
Impact: The issue has been mitigated and waiting for the Elavon settlement reports as expected.
Next Update: As current status changes.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
Investigating
Cybersoure Card Present (Payworks) is aware of an issue that is currently affecting Elavon settlement.
We are investigating the cause and working urgently to resolve the issue.
Impact: Some merchants may receive their settlement funding later than usual.
Next Update: When status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
We are investigating the cause and working urgently to resolve the issue.
Impact: Some merchants may receive their settlement funding later than usual.
Next Update: When status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
This incident affected: Connectors (Elavon).