Transition of Card Present (Payworks) Status Page to Cybersource Status Page
Scheduled Maintenance Report for Cybersource Card Present
Completed
The scheduled maintenance has been completed.
Posted Apr 11, 2024 - 16:00 CEST
In progress
As part of our continuous efforts to align and enhance our processes and enrich customer experience. On 11 April 2024 we will be transitioning away from the current Card Present (Payworks) Status Page https://status.payworks.com to the Cybersource Status Page https://status.cybersource.com

Please be aware, if you haven't yet subscribed to the Cybersource Status Page, you'll receive a subscription confirmation email. This will be sent from either "noreply=statuspage.io@notifications.statuspage.io" or "noreply@statuspage.io". We also recommend checking your trash, junk, or spam folders for this confirmation.

Please see the following details on changes/updates:

The following components for Card Present (Payworks) will be added to the Cybersource Status Page.

Additions to Payment Gateway Processing:
Barclaycard HISO (Payworks)
Concardis (Payworks)
Global Payments Omnipay (Payworks)
Global Payments UCP (Payworks)
Bambora (Payworks)
Elavon (Payworks)
Fexco DCC (Payworks)

Additions to Settlement/Batching:
Barclaycard HISO (Payworks)
Global Payments Omnipay (Payworks)
Elavon (Payworks)

Additions to Portals:
Acceptance Devices - Business Center

Amendment under Payment Services:
Acceptance Devices will replace Card Present

Subscriber Actions: All current subscribers to the Payworks Status Page will be automatically subscribed to all of the above newly added components on the Cybersource Status Page. Users are then encouraged to review what components they are subscribed to on the Cybersource Status Page and add/remove any as required.

Please do not hesitate to contact the Cybersource Acceptance Devices Support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Apr 11, 2024 - 14:30 CEST
Scheduled
As part of our continuous efforts to align and enhance our processes and enrich customer experience. On 11 April 2024 we will be transitioning away from the current Card Present (Payworks) Status Page https://status.payworks.com to the Cybersource Status Page https://status.cybersource.com

Please see the following details on changes/updates:

The following components for Card Present (Payworks) will be added to the Cybersource Status Page.

Additions to Payment Gateway Processing:
Barclaycard HISO (Payworks)
Concardis (Payworks)
Global Payments Omnipay (Payworks)
Global Payments UCP (Payworks)
Bambora (Payworks)
Elavon (Payworks)
Fexco DCC (Payworks)

Additions to Settlement/Batching:
Barclaycard HISO (Payworks)
Global Payments Omnipay (Payworks)
Elavon (Payworks)

Additions to Portals:
Acceptance Devices - Business Center

Amendment under Payment Services:
Acceptance Devices will replace Card Present

Subscriber Actions: All current subscribers to the Payworks Status Page will be automatically subscribed to all of the above newly added components on the Cybersource Status Page. Users are then encouraged to review what components they are subscribed to on the Cybersource Status Page and add/remove any as required.

Please do not hesitate to contact the Cybersource Acceptance Devices Support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Apr 05, 2024 - 13:35 CEST
This scheduled maintenance affected: Payworks Live Platform (API, Gateway Manager, Transaction Processing, Webhook Service, Status Page), Payworks Test Platform (API, Gateway Manager, Transaction Processing, Incident Notification Dry Runs), and Connectors (Cybersource, Stripe, SIX DCC, Fexco DCC, American Express, Barclaycard HISO, Concardis, Global Payments (via Omnipay), UCP (via GlobalPayments), Bambora, Elavon, Barclaycard HISO (via Cybersource)).