Webhook deliveries failing
Incident Report for Cybersource Card Present
Resolved
The issue affecting Webhook deliveries failing has now been resolved.
Cybersource Card Present (Payworks) is conducting an internal review of the events to mitigate future occurrences.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 15:44 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 13:26 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 12:40 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 12:09 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 11:31 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 11:09 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 10:21 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 09:24 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 07:45 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 06:54 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 05:58 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the CyberSource Card Present (Payworks) support team if you have any questions or concerns.

Cybersource Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 04:49 CEST
Update
Cybersource Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 04:18 CEST
Update
Cybersoure Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 03:42 CEST
Investigating
Cybersoure Card Present (Payworks) is aware of an issue that is currently affecting webhook deliveries for aecordigital.

We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center
Posted Jun 12, 2023 - 03:16 CEST
This incident affected: Payworks Live Platform (Webhook Service).
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