Transaction processing disruption for Bambora
Incident
Report for Cybersource Card Present
Resolved
The issue affecting the Bambora has now been fully resolved. Cybersource Card Present (Payworks) is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 22:44 UTC
End Time: 5:30 UTC
Impact: Customers are now able to use [Insert Product/Service/Site Impacted] as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Reported Start Time: 22:44 UTC
End Time: 5:30 UTC
Impact: Customers are now able to use [Insert Product/Service/Site Impacted] as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Monitoring
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
Reported Start Time: 22:44 UTC
Next Update: Next 15 minutes
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource Card Present (Payworks) support team if you have any questions or concerns.
Cybersource Card Present (Payworks) Support Center
Incident #:
Reported Start Time: 22:44 UTC
Next Update: Next 15 minutes
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource Card Present (Payworks) support team if you have any questions or concerns.
Cybersource Card Present (Payworks) Support Center
Incident #:
Update
We are sharing additional information about an issue affecting the performance of Bambora.
Bambora has acknowledge an issue in their system and are working to mitigate it
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 30 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource Card Present (Payworks) support team if you have any questions or concerns.
Cybersource Card Present (Payworks) Support Center
Incident #:
Bambora has acknowledge an issue in their system and are working to mitigate it
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 30 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource Card Present (Payworks) support team if you have any questions or concerns.
Cybersource Card Present (Payworks) Support Center
Incident #:
Update
We are sharing additional information about an issue affecting the performance of Bambora.
Bambora has acknowledge an issue in their system and are working to mitigate it
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 30 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource Card Present (Payworks) support team if you have any questions or concerns.
Cybersource Card Present (Payworks) Support Center
Incident #:
Bambora has acknowledge an issue in their system and are working to mitigate it
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 30 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource Card Present (Payworks) support team if you have any questions or concerns.
Cybersource Card Present (Payworks) Support Center
Incident #:
Update
We are sharing additional information about an issue affecting the performance of Bambora.
Bambora has acknowledge an issue in their system and are working to mitigate it
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 30 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
Bambora has acknowledge an issue in their system and are working to mitigate it
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 30 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
Identified
We are sharing additional information about an issue affecting the performance of Bambora.
Bambora has acknowledge an issue in their system and are working to mitigate it
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 15 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
Bambora has acknowledge an issue in their system and are working to mitigate it
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 15 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
Update
Cybersoure Card Present (Payworks) is aware of an issue that is currently affecting Bambora
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 15 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 15 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
Investigating
Cybersoure Card Present (Payworks) is aware of an issue that is currently affecting Bambora
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 15 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with Bambora.
Reported Start Time: 22:44 UTC
Next Update: Next 15 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.
Cybersoure Card Present (Payworks) Support Center
Incident #:
This incident affected: Connectors (Bambora).