Transactions Process disruption for Cybersource
Incident Report for Cybersource Card Present
Resolved
The issue affecting the transaction processing for Cybersource has now been resolved.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center
Posted Nov 19, 2022 - 02:44 CET
Update
Cybersoure Card Present (Payworks) is aware of an issue that is currently affecting the transaction processing for Cybersource.

We are investigating the cause and working urgently to resolve the issue.

we are still investigating the issue.

The next update will be sent as soon as further information becomes available or system changes occur.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center
Posted Nov 19, 2022 - 02:37 CET
Investigating
Cybersoure Card Present (Payworks) is aware of an issue that is currently affecting the Transactions for Cybersource.

We are investigating the cause and working urgently to resolve the issue.


Impact: Transactions are failing.


Start: 11/19/2022 00:25 UTC

Next Update: The next update will be sent as soon as further information becomes available or system changes occur.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center
Posted Nov 19, 2022 - 01:51 CET
This incident affected: Connectors (Cybersource).